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Returns & Exchange Policy

01

Overview

At Infinite Sparkle Jewels, we take pride in the quality and craftsmanship of our products. Due to the nature of the high value of our items, we offer a 1-day return policy to ensure that you are completely satisfied with your purchase.

03

Non-Returnable Items

Custom or Personalized Items: Any item that has been customized or personalized to your specifications.

Final Sale Items: Items marked as "Final Sale" at the time of purchase.

05

Refunds

Refund Process: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-7 business days.

 

Shipping Costs: Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

02

Return Eligibility

Return Window: You may return your item(s) within 1 day of receiving your order.

Condition (only in case of damage) : To be eligible for a return, the item must be unused and in its original packaging. Proof of damaged needs to be submitted to us within 24 hours at infinitesparkleindia@gmail.com. Items that show signs of wear or alteration are not eligible for return.

04

Return Process

Initiate a Return (Only incase of damage) : To be eligible for a return, the item must be unused and in its original packaging. Proof of damaged needs to be submitted to us within 24 hours at infinitesparkleindia@gmail.com. Items that show signs of wear or alteration are not eligible for return.

Return Authorization: Once your return is approved, you will receive a Return Authorization Number (RAN) and instructions on how to return the item.

Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

06

Exchanges

We do not offer exchanges

"At Infinite Sparkle Jewels, we take quality assurance very seriously. We understand the importance of delivering products that meet your expectations, which is why we focus on preventing issues before they arise. Our goal is to ensure that your shopping experience is seamless from start to finish.

We do everything we can to maintain the highest standards, so refunds and exchanges are only processed when absolutely necessary. However, if you ever feel that a product doesn’t meet your expectations or has an issue, we’re here to assist you promptly and with care.

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Thank you for choosing us, and rest assured, we are committed to providing you with the best service possible."

Robb Walters

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